- INTRODUCTION
- INTRODUCTION
- ABOUT OLPC
- WHAT IS SUGAR
- HOW TO VOLUNTEER
- GETTING STARTED
- GETTING STARTED
- OPENING THE XO
- PORTS
- BATTERY CHARGING
- STARTING THE XO
- KEYBOARD
- INTERFACE
- ABOUT THE USER INTERFACE
- HOME VIEW
- ACTIVITY VIEW
- NEIGHBOURHOOD VIEW
- GROUP VIEW
- THE FRAME
- THE JOURNAL
- ACTIVITIES
- WHAT IS AN ACTIVITY
- LAUNCHING ACTIVITIES
- SWITCHING ACTIVITIES
- COLLABORATING
- EXITING ACTIVITIES
- INSTALLING ACTIVITIES
- ACTIVITY SAMPLER
- NETWORK
- GIVE ME THE INTERNET
- CONNECTING
- WIRELESS DEVICES
- NETWORKING HARDWARE
- TROUBLESHOOTING
- RECORD ACTIVITY
- INTRODUCTION
- STARTING RECORD
- PHOTOS
- VIDEO
- AUDIO
- SHARING MEDIA
- THINGS TO TRY
- WIKIMEDIA COMMONS
- BROWSE ACTIVITY
- INTRODUCTION
- WHAT IS THE WEB
- STARTING BROWSE
- BROWSE WEB
- BOOKMARKS
- CHANGING THE VIEW
- SHARING LINKS
- COUNTRY QUIZ
- SEARCH THE WEB
- USING WIKIPEDIA
- CONTRIBUTE TO WIKIPEDIA
- USING EMAIL
- WRITE ACTIVITY
- INTRODUCTION
- STARTING WRITE
- COLLABORATING
- PEER EDITING
- THE BASICS
- GROUP STORY TELLING
- LETTER TO THE EDITOR
- EMAILING A DOCUMENT
- TURTLE ART
- INTRODUCTION
- GETTING STARTED
- STARTER COMMANDS
- PEN COLORS
- PEN COMMANDS
- TRY TURTLE ART
- TURTLE ART LETTERS
- REPEATING COMMANDS
- NUMBERS AND COMMANDS
- SHAPES AND SPECTRUM
- SUPPORT
- HOW TO REFLASH
- POWERING OF YOUR LAPTOP
- REPLACING
- BACKING UP
- GETTING SUPPORT
- APPENDICES
- KEYBOARD SHORTCUTS
- PERSONALISING SUGAR
- GLOSSARY
- CREDITS

# Getting Support

An entire community built this XO and everything on it, and we want to help you with it. OLPC has proven that volunteer-driven support works, often with far more heartfelt caring than any corporate help desk!

If you have any questions about the XO, ask a teacher for help, a friend, or search on the Internet. If you have a question about your XO, there is a very good chance it is already answered within our expanding Support FAQ / RTFM knowledge base:

- http://wiki.laptop.org/go/Support_FAQ

Then look into the http://support.laptop.org web site's extensive helpful guidance for exploring and fixing your XO, allowing you to solve challenging issues right alongside others. Specifically, check out:

- Getting Started http://laptop.org/start
- Email Lists http://lists.laptop.org
- Live Chat http://forum.laptop.org/chat or http://wiki.laptop.org/go/IRC
- OLPC Community Wiki http://wiki.laptop.org

If you are still unable to find an answer online, please email help@laptop.org.

Finally, if you are satisfied with the hard work volunteers have brought you here, please consider giving back, by joining our dedicated community: http://wiki.laptop.org/go/Support_Gang

Thanks!

Author : GettingSupport
© Anne Gentle 2008
Modifications:
adam hyde 2008
A Holt 2008
Sandy Culver 2008
Tom Boyle 2008

License : General Public License

Produced in FLOSS Manuals (http://www.flossmanuals.net)