CVE-2020-1777 SUSE CVE security@suse.de SUSE Security Team SUSE CVE-2020-1777 Interim 1 6 2025-02-17T01:43:48Z current 2021-05-30T14:35:15Z 2025-02-17T01:43:48Z cve-database/bin/generate-cvrf-cve.pl 2020-12-27T01:00:00Z CVE-2020-1777 Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. The CVRF data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0). https://www.suse.com/support/security/rating/ SUSE Security Ratings Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions. CVE-2020-1777 moderate 5 AV:N/AC:L/Au:N/C:P/I:N/A:N 5.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N