<?xml version="1.0" encoding="UTF-8"?>
<cvrfdoc xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:cpe="http://cpe.mitre.org/language/2.0" xmlns:cvrf="http://docs.oasis-open.org/csaf/ns/csaf-cvrf/v1.2/cvrf" xmlns:cvrf-common="http://docs.oasis-open.org/csaf/ns/csaf-cvrf/v1.2/common" xmlns:cvssv2="http://scap.nist.gov/schema/cvss-v2/1.0" xmlns:cvssv3="https://www.first.org/cvss/cvss-v3.0.xsd" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:ns0="http://purl.org/dc/elements/1.1/" xmlns:prod="http://docs.oasis-open.org/csaf/ns/csaf-cvrf/v1.2/prod" xmlns:scap-core="http://scap.nist.gov/schema/scap-core/1.0" xmlns:sch="http://purl.oclc.org/dsdl/schematron" xmlns:vuln="http://docs.oasis-open.org/csaf/ns/csaf-cvrf/v1.2/vuln" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://docs.oasis-open.org/csaf/ns/csaf-cvrf/v1.2/cvrf">
  <DocumentTitle xml:lang="en">CVE-2013-4717</DocumentTitle>
  <DocumentType>SUSE CVE</DocumentType>
  <DocumentPublisher Type="Vendor">
    <ContactDetails>security@suse.de</ContactDetails>
    <IssuingAuthority>SUSE Security Team</IssuingAuthority>
  </DocumentPublisher>
  <DocumentTracking>
    <Identification>
      <ID>SUSE CVE-2013-4717</ID>
    </Identification>
    <Status>Interim</Status>
    <Version>1</Version>
    <RevisionHistory>
      <Revision>
        <Number>10</Number>
        <Date>2023-12-08T02:35:46Z</Date>
        <Description>current</Description>
      </Revision>
    </RevisionHistory>
    <InitialReleaseDate>2021-05-30T13:14:50Z</InitialReleaseDate>
    <CurrentReleaseDate>2023-12-08T02:35:46Z</CurrentReleaseDate>
    <Generator>
      <Engine>cve-database/bin/generate-cvrf-cve.pl</Engine>
      <Date>2020-12-27T01:00:00Z</Date>
    </Generator>
  </DocumentTracking>
  <DocumentNotes>
    <Note Title="CVE" Type="Summary" Ordinal="1" xml:lang="en">CVE-2013-4717</Note>
    <Note Title="Mitre CVE Description" Type="Description" Ordinal="2" xml:lang="en">Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.</Note>
    <Note Title="Terms of Use" Type="Legal Disclaimer" Ordinal="4" xml:lang="en">The CVRF data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0).</Note>
  </DocumentNotes>
  <DocumentReferences>
    <Reference Type="Self">
      <URL>https://www.suse.com/support/security/rating/</URL>
      <Description>SUSE Security Ratings</Description>
    </Reference>
  </DocumentReferences>
  <ProductTree xmlns="http://docs.oasis-open.org/csaf/ns/csaf-cvrf/v1.2/prod">
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      <Branch Type="Product Name" Name="openSUSE Tumbleweed">
        <FullProductName ProductID="openSUSE Tumbleweed" CPE="cpe:/o:opensuse:tumbleweed">openSUSE Tumbleweed</FullProductName>
      </Branch>
    </Branch>
    <Branch Type="Product Version" Name="otrs-3.3.16-37.1">
      <FullProductName ProductID="otrs-3.3.16-37.1" CPE="cpe:2.3:a:otrs:otrs:3.3.16:*:*:*:*:*:*:*">otrs-3.3.16-37.1</FullProductName>
    </Branch>
    <Branch Type="Product Version" Name="otrs-doc-3.3.16-37.1">
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    </Branch>
    <Branch Type="Product Version" Name="otrs-itsm-3.3.14-37.1">
      <FullProductName ProductID="otrs-itsm-3.3.14-37.1">otrs-itsm-3.3.14-37.1</FullProductName>
    </Branch>
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      <FullProductName ProductID="openSUSE Tumbleweed:otrs-3.3.16-37.1">otrs-3.3.16-37.1 as a component of openSUSE Tumbleweed</FullProductName>
    </Relationship>
    <Relationship ProductReference="otrs-doc-3.3.16-37.1" RelationType="Default Component Of" RelatesToProductReference="openSUSE Tumbleweed">
      <FullProductName ProductID="openSUSE Tumbleweed:otrs-doc-3.3.16-37.1">otrs-doc-3.3.16-37.1 as a component of openSUSE Tumbleweed</FullProductName>
    </Relationship>
    <Relationship ProductReference="otrs-itsm-3.3.14-37.1" RelationType="Default Component Of" RelatesToProductReference="openSUSE Tumbleweed">
      <FullProductName ProductID="openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1">otrs-itsm-3.3.14-37.1 as a component of openSUSE Tumbleweed</FullProductName>
    </Relationship>
  </ProductTree>
  <Vulnerability xmlns="http://docs.oasis-open.org/csaf/ns/csaf-cvrf/v1.2/vuln" Ordinal="1">
    <Notes>
      <Note Title="Vulnerability Description" Type="General" Ordinal="1" xml:lang="en">Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.</Note>
    </Notes>
    <CVE>CVE-2013-4717</CVE>
    <ProductStatuses>
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        <ProductID>openSUSE Tumbleweed:otrs-3.3.16-37.1</ProductID>
        <ProductID>openSUSE Tumbleweed:otrs-doc-3.3.16-37.1</ProductID>
        <ProductID>openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1</ProductID>
      </Status>
    </ProductStatuses>
    <Threats>
      <Threat Type="Impact">
        <Description>moderate</Description>
      </Threat>
    </Threats>
    <CVSSScoreSets>
      <ScoreSetV2>
        <BaseScoreV2>6.5</BaseScoreV2>
        <VectorV2>AV:N/AC:L/Au:S/C:P/I:P/A:P</VectorV2>
      </ScoreSetV2>
      <ScoreSetV3>
        <BaseScoreV3>8.8</BaseScoreV3>
        <VectorV3>CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H</VectorV3>
      </ScoreSetV3>
    </CVSSScoreSets>
  </Vulnerability>
</cvrfdoc>
